OneSwipe Support & Help Center

Go to Settings ➔ Systems in Use, tap Add System, select your workforce provider (e.g. Deputy, QuickBooks Time), and enter your required login credentials or organization subdomain.

The power button on each home screen tile indicates connection status:
• Grey LED: Not authenticated / Needs connection.
• Red LED: Authenticated & ready to clock in/out.

Once authenticated (Red LED):
• Swipe Right to clock in. The status LED will flash red while you are on shift.
• Swipe Left to clock out. The status LED will return to static grey upon shift end.

If your provider session expires, tapping the grey power button will launch the provider's secure authorization screen to safely renew your session.

You can delete your account using either of the following methods:

• In-App Deletion: Open the OneSwipe app, navigate to Settings ➔ Account ➔ Delete Account, and confirm your request.
• Email Request: Send an email from your registered OneSwipe email address to support@oneswipe.app with the subject line "Account Deletion Request".

Upon processing your deletion request, all personal data is immediately and permanently purged from our active database servers, including:

• Your account profile (Name, Email address, User ID, and Hashed Password)
• All stored third-party workforce credentials, company identifiers, and OAuth tokens
• All custom app configurations, system preferences, and biometric settings
• All associated device diagnostic records and technical feedback logs

Note: Deleting your OneSwipe account removes your OneSwipe app profile and stored login tokens. It does not alter or delete timesheet records already submitted to your employer's payroll system (e.g. WFS, Deputy, Employment Hero, QuickBooks).